Terms & Conditions

Questions & Contact Information

If you have any questions about the following policies, please feel free to e-mail them to info@beverlydiamonds.com or call us toll-free at 1-855-456-8334.

Payment Methods

For your convenience, Beverly Diamonds accepts a variety of payment methods:

  • MasterCard, VISA, American Express, or Discover
  • Bank Wire
  • PayPal
  • SplitIt (Interest Free Installments)
  • PayPal Credit (Financing)
  • Affirm (Financing)
  • Snap Finance (Financing)
Shipping and Handling

All packages shipped from Beverly Diamonds are fully insured to your doorstep. For security purposes, signature is required for all deliveries, regardless of any signature waivers that you may have on file with any shipping companies.

International Shipping

Beverly Diamonds does not ship to APO and FPO addresses at this time. We currently ship free of charge to Canada, the United Kingdom, the United States, Japan, Italy, Germany, Ireland, Australia, New Zealand, and Mexico via UPS, FedEx and USPS. Please call a representative at 1-855-456-8334 or 1-213-375-8994 for the latest list of added countries. All shipments are fully insured during transit. International customers can pay through Credit Card, Bank Wire, PayPal, and SplitIt. International Customers, please contact your country's customs department for additional duties and taxes.

Alternate Shipping Address

If your billing address is a P.O. Box or if you would like your delivery to be discreet, you can provide a shipping address other than your billing address. For added security from fraudulent charges to your credit card, please provide the alternate shipping address to your credit card company. A customer care representative will verify that both addresses are on file with your credit card company.

Saturday Delivery

For your convenience, Saturday delivery can be arranged if weekday delivery is not suitable. Though UPS or FedEx provides this service to a vast majority of US cities, delivery in your area is subject to availability.

Ring Sizing

Beverly Diamonds offers free ring sizing of rings excluding eternity bands within the first 30 days from the original shipment. The customer would be responsible for the shipping costs back & forth. Most rings can be resized within 7-12 business days.

Repair Service

Beverly Diamonds offers repair services. A fee may apply for any service or repair item that may seem abused or altered in any way. The customer is responsible for the shipping costs back & forth. Please call a representative tull-free at 1-855-456-8334 for further details.

Layaway plans

All deposits and/or payments towards a layaway plan purchase are non-refundable but can be used as a store credit on an item of equal or greater value.

Sales Tax

All orders made within the State of California will be subject to sales tax.

Modifications to this Agreement

You agree that Beverly Diamonds reserves the right to change or modify any of the Terms and Conditions or/and any guideline, or policy at any time, and in its sole discretion. You agree that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.

Product Availability And Pricing

Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. The prices and availability of all diamonds and jewelry are subject to change without notice. The prices of any of the products are subject to change, and may change at any time without any notice to any parties. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our team members at 1-855-456-8334.

Information On Our Site

At Beverly Diamonds, we make every attempt to ensure that our online catalog is as accurate and complete as possible. Some items may appear larger or smaller than their actual size; and since every computer monitor is set differently, color and size may vary slightly.

In compliance with industry standards and FTC regulations, Beverly Diamonds states that carat total weight in all purchases may vary 0.05 carats from stated weight.

Policy On Ethical Sourcing

At Beverly Diamonds, we only purchase diamonds through respected suppliers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process, an international system that polices the trade of diamonds to ensure they are from sources free of conflict. Read more here about Beverly Diamonds' policy on ethical sourcing and the steps we take to ensure our diamonds are from conflict free sources.

Privacy Policy

Please refer to our Privacy Policy for information on how Beverly Diamonds collects, uses, and discloses personally identifiable information from its customers.

Refunds and Returns

All refunds and returns are subject to the conditions of our 30-DAY RETURN POLICY.

Site Content

The Site and all content and other materials, including, without limitation, the Beverly Diamonds logo, and all designs, text, graphics, pictures, structure, selection, coordination, 'look and feel', information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the "Site Materials") are the proprietary property of Beverly Diamonds or its licensors or users and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Use Of The Site

You are granted a personal, limited, non-sublicensable license to access and use our Site and electronically copy, (except where prohibited without a license) and print to hard copy portions of our Site Materials for your informational, non-commercial and personal use only. Such license is subject to these Terms and Conditions and does not include: (a) any resale or commercial use of our Site or the Site Materials therein; (b) the collection and use of any product listings, pictures or descriptions for commercial purposes; (c) the distribution, public performance or public display of any Site Materials, (d) modifying or otherwise making any derivative uses of our Site and the Site Materials, or any portion thereof; (e) use of any automated means to access, monitor or interact with any portion of our Site, including through data mining, robots, spiders, scraping, or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of our Site, the Site Materials or any information contained therein, except as expressly permitted on our Site; (g) cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or frames or inhibits the full display of our Site; (h) use our web sites in any way which interferes with the normal operation of our sites; or (i) any use of our Site or the Site Materials other than for its intended purpose. Any use of our Site or the Site Materials other than as specifically authorized herein, without the prior written permission of Beverly Diamonds, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.

Infringer Policy

In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, Beverly Diamonds has adopted a policy of terminating and barring, in appropriate circumstances and at Beverly Diamonds' sole discretion, site users or account holders who are deemed to be repeat infringers. Beverly Diamonds may also at its sole discretion limit access to this site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

Third Party Content

Beverly Diamonds may provide links to Web pages and content of third parties ('Third Party Content') as a service to those interested in this information. Beverly Diamonds does not monitor or have any control over any Third Party Content or third party Sites. Beverly Diamonds does not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. Beverly Diamonds does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.

Advertisements And Promotions

Beverly Diamonds may run advertisements and promotions from third parties on our Site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than Beverly Diamonds, and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third party. Beverly Diamonds is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non-Beverly Diamonds advertisers on our Site.

Submissions

You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this site, Beverly Diamonds, or our products or services that are provided by you to Beverly Diamonds are non-confidential and shall become the sole property of Beverly Diamonds. Beverly Diamonds will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant Beverly Diamonds and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply will not violate any rights of or cause injury to any person or entity.

User Content

Beverly Diamonds takes no responsibility and assumes no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Beverly Diamonds liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Your use of Interactive Areas is at your own risk. As a provider of interactive services, Beverly Diamonds is not liable for any statements, representations or User Content provided by its users in any public forum, personal home page or other Interactive Area. Although Beverly Diamonds has no obligation to screen, edit or monitor any of the Content posted in any Interactive Area, Beverly Diamonds reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted or stored on our Site at any time and for any reason without notice, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on our Site at your sole cost and expense. Any use of the Interactive Areas or other portions of our Site in violation of the foregoing violates these Terms and Conditions and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or our Site. In order to cooperate with legitimate governmental requests, subpoenas or court orders, to protect Beverly Diamonds' systems and customers, or to ensure the integrity and operation of Beverly Diamonds' business and systems, Beverly Diamonds' may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e. name, e-mail address, etc.), IP addressing and traffic information, usage history, and posted User Content. Beverly Diamonds' right to disclose any such information shall govern over any terms of Beverly Diamonds' Privacy Policy. If you post User Content to our Site, unless we indicate otherwise, you grant Beverly Diamonds and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media. You grant Beverly Diamonds and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the User Content that you post or you otherwise have the right to post such User Content to our Site; (b) the User Content is accurate and not misleading; and (c) use and posting of the User Content you supply does not violate these Terms and Conditions and will not violate any rights of or cause injury to any person or entity.

Indemnification

You agree to defend, indemnify and hold harmless Beverly Diamonds, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to any Content you post, store or otherwise transmit on or through our Site or your use of or inability to use our Site, including without limitation any actual or threatened suit, demand or claim made against Beverly Diamonds and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.

Disclaimer Of Warranty

EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY BEVERLY DIAMONDS, THIS SITE, THE CONTENT CONTAINED THEREIN AND THE PRODUCTS AND SERVICES PROVIDED ON OR IN CONNECTION THEREWITH (THE "PRODUCTS AND SERVICES") ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. BEVERLY DIAMONDS DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT AS TO THE INFORMATION, CONTENT, AND MATERIALS IN OUR SITE. BEVERLY DIAMONDS DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN OUR SITE OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. BEVERLY DIAMONDS DOES NOT REPRESENT OR WARRANT THAT OUR SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation Of Liability

IN NO EVENT SHALL BEVERLY DIAMONDS, ITS DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OUR SITE, THE PRODUCTS AND SERVICES, OR THE CONTENT CONTAINED IN OR ACCESSED THROUGH OUR SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CASED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM BEVERLY DIAMONDS, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO BEVERLY DIAMONDS'S RECORDS, PROGRAMS OR SERVICES.

SMS/MMS Mobile Message Marketing Program Terms and Conditions

Beverly Diamonds (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in, subject to these Mobile Messaging Terms and Conditions (the “Agreement”). We may modify or cancel the Program or any of its features without notice. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts. We may also modify this Agreement at any time and your continued use of the Program following the effective date of any such changes shall constitute your acceptance of such changes.

The Program allows Users to receive SMS/MMS mobile messages by opting into the Program, such as through online or application-based subscription forms. Your consent to receive automated marketing text messages is not required as a condition of purchasing any goods or services. Regardless of the opt-in method you used to join the Program, you agree that this Agreement applies to your participation in the Program. If you have opted in, the Program provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., product discounts) from Beverly Diamonds via text messages through your wireless provider to the mobile number you provided. SMS/MMS mobile messages may be sent using an automated telephone dialing system or other technology. Message frequency varies. You are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile message from Us in order to opt-out of the Program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the preceding options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.

We may change any telephone number we use to operate the Program at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Program are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number.

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages, or costs arising from your use of the Program or from you providing us with a phone number that is not your own. If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the Opt-Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a required part of these terms and conditions. You further agree that, if you change your telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the SMS/MMS mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Program, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.



Applicable Law And Venue

These Terms, your rights and obligations, our rights and obligations, and all actions contemplated by these Terms will be governed by the laws of the State of California, U.S.A., without regard to conflicts of laws principles, as if this Agreement were a contract wholly entered into and wholly performed within the State of California. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Los Angeles County, California, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. No joint venture, partnership, employment or agency relationship exists between you and Beverly Diamonds as a result of these Terms or use of the Services.

Termination

Notwithstanding any of these Terms and Conditions, Beverly Diamonds reserves the right, without notice and in its sole discretion, to terminate your license to use this site, and to block or prevent future your access to and use of the Site.

Severability

If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

Questions & Contact Information

If you have any questions, please do not hesitate to contact us at info@beverlydiamonds.com or at 1-213-375-8994. Terms and Conditions updated on June 15, 2016.